Case Planner Supervisor

Company: Rising Ground, Inc.
Location: New York City
Posted on: February 13, 2026

Job Description:

Job Description Job Description About the Role Responsible for directing the day-to-day case management activities for families at risk in an effort to avert, when possible, disruption of the family unit. Incumbent supervises the assessment, planning, family engagement and evaluation process for case planners - ensuring compliance with Preventive Services Quality Standards. Work includes managing intake, referrals and discharge activities as well as the coordination of linkages with community-based support programs and services. Daily training for SBC certification. Work is performed under the supervision of the Program Director. What You’ll Do Assist the director in monitoring program effectiveness, including assessment, planning and compliance with department and regulatory guidelines. Providing training and support for Solution Based Casework certification Interviews children and families who are referred from other human services programs, or who are self-referred and in need of social services; manages a limited caseload. Provides supportive counseling to families and individuals and assists them in utilizing available social, medical, educational, employment, legal and other resources which enable them to function at the highest possible level. Supervises case management and case work activities; approve caseworker assessments, individualized family service plans and referrals to specialty consultants; ensures that children and families have access to benefits and entitlements. In complex family situations, assist case planners in setting goals and finding creative solutions to problem situations. Provides regular supervision to case planners and support staff, ensuring that children and families are appropriately counseled and engaged in treatment planning and execution; ensures that case contact requirements are met, as mandated and required. Makes suitable care arrangements when the child/ren must be separated from his/her family; assists care providers, foster parents, natural parents and the child to adjust to foster family care; help expedite permanency goals of reunification or placement. Aids case workers in establishing family support networks and securing support services, i.e., housing, medical, for families, guardians and children, support case planners. Your Qualifications: Master’s degree in social work (MSW), preferred but not required. At least five years of documented satisfactory experience in counseling working with a child-family population. Two years of demonstrated successful supervisory experience preferred. Experience in foster care/adoption and preventive services required. Excellent interpersonal and relationship skills. Ability to work effectively as a member of a team. Good planning, organization and priority-setting skills, appreciation and respect for individuals of diverse background and lifestyles. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility Yes Work Environment: Office/Field Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in the Brooklyn Hub at 151 Lawrence Street in downtown Brooklyn. Work hours vary and are not specifically limited to 9:00 am - 5:00 pm, but flexibility is required. Additional Requirements: Authorized to work in the U.S. Ability to work in-person in New York City (NY) for at least 3 days or more per week. Ability to travel to other Rising Ground sites (if required) Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Keywords: Rising Ground, Inc., Elizabeth , Case Planner Supervisor, Social Services , New York City, New Jersey