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Customer Retention Specialist (Sales) -Roseland

Company: DISH - Sales
Location: Elizabeth
Posted on: June 9, 2018

Job Description:

DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service Sling TV that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.
Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.
We are driven by curiosity, pride, adventure, and a desire to win it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.
Opportunity is here. We are DISH.

Job Duties and Responsibilities
As a--Customer Retention Specialist,--you will be responsible for retaining customers by sharing your knowledge and enthusiasm about our pricing, service, and technology. --Those new to retention love the experience of re-selling the value of our products and services, with 100% inbound calls and absolutely no cold-calling! At DISH we dedicate time for continual development and advancement opportunities for ALL associates.
With an hourly base rate--PLUS--uncapped commission--AND--incentive pay during training our employees are maximizing their income potential.--The average total compensation is 55k-65k with top performers earning--over six figures!

Build quick rapport with existing customers using your assertiveness and confidence to educate them on the value of remaining a DISH customer
Apply sales methodologies and problem-solving strategies to best position DISH's products and services while providing long-term, individualized solutions to customers and closing all sales with integrity
Use web-based tools to stay current on industry-wide products, features, and services
Consistently exceed in all metrics

Skills - Experience and Requirements
Do you have what it takes?

Pursues everything with energy, drive and a need to achieve
Tech savvy with the ability to smoothly find your way around a desktop computer
Can be counted on to exceed goals successfully and is consistently striving to be a top performer
Goal oriented, self-motivated, confident, thorough and tenacious
Learns quickly when facing new problems; a relentless and versatile learner
Adaptable and flexible to change. Willing to work the shift and hours it takes to get the job done
Sales experience will make a huge difference in your ability to take on this challenge - though not required
College degree preferred; high school diploma or equivalent required

FULL BENEFITS PACKAGE:

Medical, Dental and Vision
401K with company match + profit sharing
Paid time off and holidays
Life and short/long term disability insurance
Discounted Employee Stock Purchase Program
Tuition reimbursement
FREE DISH PROGRAMMING--(YES that includes HBO, Showtime, and Cinemax!)
High-end Rewards and Recognition program to include shopping sprees, luxurious dinning, exciting travel destinations, and top of the line merchandise

We need driven individuals who can adapt as we continue to grow and who are motivated to advance while taking on new responsibilities.--We love to promote employees from within and have several career path opportunities to choose from --- Inside Sales, Sales Management, Operations, and more!--

Keywords: DISH - Sales, Elizabeth, Customer Retention Specialist (Sales) -Roseland, Sales, Elizabeth, New Jersey

Click here to apply!

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