Customer Service Representative

Company: Coda Staffing
Location: Avenel
Posted on: May 16, 2022

Job Description:

Job Description As a member of our Customer Service team, you will be collaborating with internal teams such as flavorists, marketing and operations to support our growing customer base. Responsibilities Engage customers in respond to inquiries via email (primary) and telephone. Order entry. Support shipping department in document creation. Liaise between internal departments to ensure orders are shipped on time. Maintain customer records by updating account information. Email regulatory information to customers upon request. Participate in customer outreach to follow up on sales and accounts where needed. Skills Excellent interpersonal, communication and problem-solving skills with the ability to coordinate activities with internal support teams and customers. Ability to multi-task and self-motivated. Ability to process and analyze information from various sources. Must be bilingual (English/Spanish) . Excellent written and verbal communication skills. Associate degree minimum plus 3-5 years customer service experience Experience in related food and flavor industries is preferred, but not required.'

Keywords: Coda Staffing, Elizabeth , Customer Service Representative, Sales , Avenel, New Jersey