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Remote Senior IT Service Center Representative

Company: VirtualVocations
Location: Elizabeth
Posted on: January 8, 2021

Job Description:

A university is in need of a Remote Senior IT Service Center Representative.

Must be able to:
Assist Associate and Intermediate Service Desk team members with complex issues
Simulate or recreate user problems to troubleshoot and resolve problems
Recommend systems modifications to reduce user problems
Qualifications Include:

Typically work from home after initial training
Must have knowledge of Microsoft Products as well as Skype and VPN connections
Ability to work in a team environment
Excellent written and verbal communication skills
May be required to work outside of typical work hours
Work occasionally may require in excess of eight hours per day

Keywords: VirtualVocations, Elizabeth , Remote Senior IT Service Center Representative, Sales , Elizabeth, New Jersey

Click here to apply!

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