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Delivery Service Technician

Company: Home Depot
Location: Elizabeth
Posted on: August 13, 2019

Job Description:

Delivery Service Technician Job Description:MUST RESIDE WITHIN 20 MILES OF TARGET CITYCLASS A CDL REQUIRED Must be at least 21 to drive in a DOT capacityLocal Deliveries / 1-ton diesel pick up (dually) with gooseneck trailerWith convenience at our core, The Home Depot Rental allows you to save time and get the job done faster. In addition to a wide assortment of pro-grade tools, equipment, trucks, and trailers, we offer knowledgeable, resourceful, and dependable associates who are ready to provide solutions that will help finish the job or project at hand.The Home Depot Rental operates in over 1100 locations of The Home Depot across the US and Canada, offering large towable equipment, tools, trucks and trailer rental along with on-site equipment delivery. The large equipment fleet includes trenchers, chippers, mini-excavators, skid steers, aerial work platform equipment, and tractor loader backhoes among others. With a large team of highly trained technicians, shop techs, and VIP Delivery Technicians and customer care associates throughout the United States and Canada.We live our Core Values: Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving BackPosition:Delivery Service Technician's (DST) role is to deliver rental equipment to our customers and provide basic operations training on the proper and appropriate use. Since the DST is the frontline and face of our rental business, professionalism, strong communication skills, and a service orientation are key requirements for this role. Additionally, the DST will be responsible for preventative maintenance and cleaning rental equipment prior to and after each rental delivery.Responsibilities:Ensures daily rental readiness of equipment through visual inspection and methodical preventative maintenance to ensure operational safetyPerforms troubleshooting involving malfunctioning equipment and makes basic repairsLocal delivery to and pick up of rental equipment and supplies from customer locationDemonstration of proper and safe equipment operation to customers on deliveryAccurately obtain required signatures on rental contractsAbility to leverage other members of field service teams to ensure deliveries are made on time and without failureLearn and demonstrate Customer Service Standards for delivery service.Complete proper check-in and check-out procedures at equipment depotParticipate in training eventsPerform other duties assigned by the Area Rental Manager or authorized personnelRequirements:Prior experience in safe operation of construction machinery within rental industry, and working understanding of load securement and transportAbility to conduct preventative maintenance, troubleshoot and make minor mechanical repairs to equipmentValid CDL Class A and DOT Physical Examination (Medical Card)Knowledge of and/or have experience in driving delivery trucks, towing tandem axle utility trailers and towable construction equipment, operating safely within high traffic or congested city zones and in small areasSafe driving recordWorking knowledge and understanding of Motor Carrier Safety regulations / DOT guidelines.Knowledge of local major and minor roadways and the ability to effectively use maps and directions for efficient delivery routingMaintain a professional appearance and provide a positive company imageAbility to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectationsCommunicate effectively with management and peersAbility to adapt to unforeseen circumstances (weather, traffic)Ability to add, subtract multiply and divide in all units of measure, using whole numbers, common fractions and decimalsAbility to define problems, collect data, establish facts, and draw valid conclusionsClass A CDL certificationPreferred:Prior training with similar commercial equipmentTwo (2) years' experience operating commercial vehiclesAbility to lift up to 80 lbs safelyRequired EducationHigh School Diploma, GED, Technical or Trade SchoolEEO/AA/m/f/vets/disabledWe offer a full array of benefits that include health, well-being, and financial. Please visit for more details.MINIMUM QUALIFICATIONSMust be eighteen years of age or older.Must be legally permitted to work in the United States.Additional Minimum Qualifications:

Keywords: Home Depot, Elizabeth , Delivery Service Technician, Professions , Elizabeth, New Jersey

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