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Escalations Specialist

Company: XPO Logistics, Inc.
Location: Elizabeth
Posted on: September 9, 2018

Job Description:

Connecting with customers. Building your future. At XPO Logistics, exceptional customer service is at the heart of our success. Our Escalation Specialists maintain positive relationships with contract carriers, improving operational efficiencies and helping us deliver world-class logistics solutions. If you're ready to multitask and keep everything moving, join our team and have a starring role in helping us continue to provide daily freight solutions to our global customers. If you're looking for a growth opportunity and a better lifestyle, join us at XPO. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day: Identify problem areas and offer solutions Resolve property and merchandise claims quickly and fairly for all parties involved Recruit and retain contract carriers Act as liaison between clients, contract carriers, customers and XPO Logistics What you need to succeed at XPO: At a minimum, you'll need: High school diploma or equivalent Excellent written/verbal communication skills Computer proficiency Excellent interpersonal skills and problem solving ability P&L experience It'd be great if you also have: Knowledge of DOT regulations Must be willing to work flexible schedule English/Spanish bilingual Be part of something big. XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Or al, Toyota and many others. We're the fastest-growing transportation company on the Fortune 500 list and we're just getting started. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Keywords: XPO Logistics, Inc., Elizabeth , Escalations Specialist, Professions , Elizabeth, New Jersey

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