Business Operations Analyst II

Company: Dish
Location: Roseland
Posted on: May 7, 2025

Job Description:

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Sales team advocates for our products and the customers they serve. We've built a loyal customer base by selling consumers, retailers, affiliate partners, distributors and industry stakeholders on the DISH brands with authenticity. The sales department is critical to driving demand and creating strategic partnerships across the industry.

Job Duties and Responsibilities

Roseland, NJ (On-site)

We are seeking a highly motivated Business Operations Analyst II to create and analyze ad-hoc and recurring reports for our Direct Sales team, focusing on both new and existing customers. This role will involve collaborating with internal teams to access and compile operational sales data using standard reporting tools such as Tableau and Google Sheets.

Key Responsibilities:

• Develop and deliver clear written and verbal communications, including emails, reports, and presentations, tailored to diverse audiences
• Analyze and interpret key performance metrics, identify trends, define problems, collect and validate data, draw conclusions, and communicate findings effectively to internal departments
• Utilize Google Workspace applications (Sheets, Slides, Docs) to gather, audit, and analyze data, identifying strengths, opportunities, and trends. Create pivot tables, charts, and graphs to visually represent data insights
• Monitor call content and quality to identify opportunities for business process improvement and implement changes
• Conduct special projects, research, analysis, and presentations as requested by senior leadership
• Partner with various business units to provide an understanding of quality data
• Perform other duties as assigned
  Skills, Experience and Requirements
  
  Education and Experience:
  
  • BA/BS in business or a minimum of two years of relevant business analyst experience
    Skills and Qualifications:
    
    • Strong proficiency in Google Workspace applications (Sheets, Slides, Docs) and Microsoft Excel
    • Familiarity with SQL and database concepts
    • Aptitude and willingness to learn new technologies and skills
    • Excellent interpersonal, written, and verbal communication skills, including the ability to synthesize information for senior leadership
    • Ability to manage multiple priorities and projects in a fast-paced environment
    • Strong organizational and time-management skills, with the ability to prioritize tasks,
      meet deadlines, and multitask effectively
    • Proven analytical and problem-solving skills, including data collection, analysis, and interpretation
    • Ability to identify trends in metrics and recommend business improvements
    • Strong logical reasoning, decision-making, and business intelligence skills
    • Proactive and self-motivated with a positive attitude
      
      Visa sponsorship not available for this role
      
      Salary Ranges
      
      Compensation: $62,623.00/Year - $80,000.00/Year
      Benefits
      
      We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
      
      The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
      
      Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
      
      The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Keywords: Dish, Elizabeth , Business Operations Analyst II, Professions , Roseland, New Jersey