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Fulfilment Coordinator

Company: Woodland International Transportation
Location: Elizabeth
Posted on: November 15, 2021

Job Description:



Woodland Group Global is seeking a full time Fulfillment Coordinator for our Elizabeth, NJ office reporting to the Warehouse Manager and working closely with the entire New Jersey Operations team.
The Fulfilment Coordinator is responsible for providing a high level of customer service and general administrative responsibilities for our logistics and fulfilment operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintain the internal administrative systems;
  • Use the most appropriate method of communication when being the first point of contact for key customers;
  • Support the team in providing good customer service;
  • Ensure all order information is recorded on time;
  • Support the fulfilment stock control processes;
  • Book all new stock onto the Warehouse Management System ;
  • Responsible for timely and accurate Invoicing and Reporting for customers in line with agreed SLA s;
  • Pro-actively place calls with customers, assisting them with any problems they may have providing advice on all ETA s, expected deliveries and any other requirements they may require in a professional manner;
  • Book parcels and pallets on courier websites; and
  • Any other duties as required for the smooth and efficient operation of the department.
    CONTINUOUS IMPROVEMENT
    • Developing skills and knowledge pertinent to the current job role and beyond;
    • Working with colleagues to continually improve performance; and
    • Supporting necessary changes in the role to take the department and business forward
      KEY PERFORMANCE INDICATORS
      • Achieving agreed individual objectives from appraisal and/or those set monthly or quarterly; and
      • Understanding and adhering to all Woodland policies and procedures relevant to the role.
        Competitive salary, great benefits package with 401(k) company match, generous paid time off! Long-Term Disability and $50,000 Life Insurance at no charge!
        Equal Employment Opportunity Statement:
        Woodland Group provides (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, military and veterans status. In addition to federal law requirements Woodland complies with applicant s state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Keywords: Woodland International Transportation, Elizabeth , Fulfilment Coordinator, Professions , Elizabeth, New Jersey

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