ElizabethRecruiter Since 2001
the smart solution for Elizabeth jobs

Customer Service Representative - 2nd Shift

Company: XPO Logistics
Location: Elizabeth
Posted on: January 15, 2021

Job Description:



2nd Shift, Monday - Friday, 1:30pm to 10:00pm Logistics done differently.Join XPO Logistics, a company named among the world's most admired by Fortune and one of America's best employers by Forbes. As the Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you'll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. As a part of the XPO team, you'll have a starring role in helping us continue to provide daily freight solutions for our global customers. Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day:

  • Assist customers and business partners via telephone and email
  • Handle customer complaints in a calm, professional manner
  • Diagnose, assess and resolve problems or issues
  • Monitor progress of delivery routes
  • Scan haul-away pods and verify stamps
  • Process changes or cancellations to delivery ordersWhat you need to succeed at XPO:At a minimum, you'll need:
    • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.It'd be great if you also have:
      • High school diploma or equivalent
      • 1-year related experience preferably within a call center environment
      • Strong customer service skills and the ability to satisfactorily resolve issues
      • Solid ability to multitask with exceptional organizational skills
      • Ability to thrive under pressure while delivering solutions that exceed customer expectationsBe part of something big. XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Keywords: XPO Logistics, Elizabeth , Customer Service Representative - 2nd Shift, Professions , Elizabeth, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Lease Purchase Driver
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve Available
Company: Live Trucking
Location: West Orange
Posted on: 01/24/2021

Part Time Delivery Driver - In White Plains
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: White Plains
Posted on: 01/24/2021

CDL-A Owner Operator Truck Driver - LTL Linehaul
Description: CDL-A Owner Operator Truck Drivers: CHOOSE YOUR LOADS, ROUTES, AND HOME TIME When you partner with Roadrunner Freight, you choose your loads, routes, and home time because you re the boss.
Company: Roadrunner Freight
Location: Freeport
Posted on: 01/24/2021


Delivery Driver - Part Time w/Postmates! - In Yonkers
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: White Plains
Posted on: 01/24/2021

Truck Driver Lease Purchase
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve Available
Company: Live Trucking
Location: West Orange
Posted on: 01/24/2021

Lease Purchase Driver
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve Available
Company: Live Trucking
Location: Wayne
Posted on: 01/24/2021

Truck Drivers
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve Available
Company: Live Trucking
Location: West Orange
Posted on: 01/24/2021

PHARMACY CLERK / TECHNICIAN
Description: PHARMACY CLERK / TECHNICIAN
Company: YORKE PHARMACY
Location: Levittown
Posted on: 01/24/2021

OTR Flatbed Company Driver - Up to $4,000 Sign On Bonus!
Description: CDL-A Flatbed Company Driver Here at E.W. Wylie, we believe our success begins with our drivers' success. Our team of drivers go the extra mile because they're not just tough, they're Wylie Tough.
Company: E. W. Wylie
Location: Wayne
Posted on: 01/24/2021

Delivery Driver / Courier - In White Plains
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: White Plains
Posted on: 01/24/2021

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Elizabeth RSS job feeds