ElizabethRecruiter Since 2001
the smart solution for Elizabeth jobs

Full time Work at Home Senior Fraud Intake Representative

Company: Mommy Jobs Online
Location: Elizabeth
Posted on: July 14, 2019

Job Description:

Are you looking for a challenging role that includes the convenience of working virtually at home? Are you a reliable, Do the right thing, highly self-motivated individual? Do you genuinely care about helping customers? Then a Virtual Servicing role may be the role for you! These exciting Virtual Servicing positions allow agents to work from the convenience of their own home while offering the opportunity to be part of a high quality servicing environment that is looking to make the customer experience simple, yet effective. The desire to minimize customer effort while showing a high level of passion and energy when problem solving on behalf of the customer will be essential. You will also be asked to assure speedy resolution of issues by using well defined critical thinking skills. Associates will be responsible for primarily fielding inbound calls, answering questions, providing an unmatched customer experience, and handling customer concerns through one call resolution with a focus on protecting our customers from potential fraudulent activities on their account. Associates will also utilize a variety of systems and tools to efficiently analyze and service the needs of the customer and will inform and educate customers to help them make well-informed decisions essential to utilizing their credit card in this ever growing digital world. In addition, listening skills are critical such that effective use of information that is heard is fully leveraged. This role is responsible for complex research and analysis of account activity to assess levels of risk. The successful candidate will take appropriate corrective action through customer contact to verify legitimate usage. He/she will also provide reviews and analysis of risky or exceptional conditions with the goal of helping protect our customers from fraudulent activities on their account. Success in this role require the following: The ability for you to be a passionate customer service advocate with past experiences for you to draw upon Strong time management and multi-tasking skills in a virtual environment Capable of working through changes and challenges by problem solving to achieve the desired result Possess Strong decision making ability and pay close attention to detail High level of autonomy and ethical self-management in a highly audited setting Willingness and acceptance to be nimble when servicing customers Excellent grammar, verbal, and vocal skills Exceptional listening, questioning and call control techniques Knowledge of digital servicing Basic Qualifications: High School Diploma, GED or Equivalent Certification Preferred Qualifications: 2+ years customer service experience in financial services or at least 2 years customer service experience in credit card services 2+ years fraud experience W@H experience and/or HVSS/FDO experience Virtual Servicing Associate (Work at Home) Additional Expectations: Regular and predictable attendance required This role requires a home office environment that is free from background noise, distractions and any activities that could potentially interrupt focus on servicing our customers Ability to sit in front of a PC monitor for extended periods of time A high-speed broadband internet service provider is required in the home office space No dial up or Satellite internet service providers permitted A hardwired internet connection is required upon start to perform the duties of this job The Internet service provider speed/bandwidth must be 3 megabytes per second or higher (minimum required). Please contact your internet service provider for confirmation Please check your internet service provider speed/bandwidth here, http://www.speedtest.net/ The internet connection can only be used for our purposes during your schedule Our ideal candidate should have strong, independent, problem solving skills and should be able troubleshoot technical issues The virtual servicing department operating hours are 8am 12am (7 days a week) The official production schedule that a new employee accepts is based on business need and will be the expected schedule worked unless business needs change in the future. Pay: $16.00 hr To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLHonzoda when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Elizabeth , Full time Work at Home Senior Fraud Intake Representative, Other , Elizabeth, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL A Owner Operator Truck Driver - Earn Up to $1.75 CPM - $3,000 Sign On Bonus!
Description: Experience the Difference,Our Drivers Mean the World to Us 3,000 Sign-On Bonus 6,000 Sign-On Bonus for Teams 500 per month for 6 months incentive available for a limited time Lease Purchase program available (more...)
Company: CDN Logistics
Location: New Brunswick
Posted on: 07/18/2019

CDL Training School! We Train, We Hire - Guaranteed - New Brunswick
Description: No CDL No Problem br We Train, We Hire, We Pay. br You can get your CDL in just 21-days At C.R. England, we offer zero out-of-pocket CDL training at our
Company: C.R. England
Location: New Brunswick
Posted on: 07/18/2019

Junior Java Developer - New Brunswick
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: New Brunswick
Posted on: 07/18/2019


CDL-A Company Truck Driver - INCREASED PAY!!
Description: A S Kinard, a Day Ross Company, has a brand-new pay package We have the miles, GREAT NEW PAY, work life balance, excellent benefits, and top-notch equipment. Come join our fleet of employees, who are (more...)
Company: A&S Kinard: A Day & Ross Company
Location: New Brunswick
Posted on: 07/18/2019

Entry-Level Truck Drivers - Great Pay! - New Brunswick
Description: Recent CDL-A Grads: Don't have enough experience to get the truck driving job you want No worries, come join us You will spend 165 hours behind the wheel with
Company: C.R. England
Location: New Brunswick
Posted on: 07/18/2019

Truck Driver Class A CDL Recent Grads - Better Pay!
Description: Recent CDL-A Grads: Don't have enough experience to get the truck driving job you want No worries, come join us You will spend 165 hours behind the wheel with
Company: C.R. England
Location: New Brunswick
Posted on: 07/18/2019

Become a Truck Driver! We Train, We Hire - Guaranteed
Description: No CDL No Problem br We Train, We Hire, We Pay. br You can get your CDL in just 21-days At C.R. England, we offer zero out-of-pocket CDL training at our
Company: C.R. England
Location: West Babylon
Posted on: 07/18/2019

Organizational Communication Open Rank, Full-Time, Tenure-Track Faculty Position
Description: Organizational Communication Open Rank, Full-Time, Tenure-Track Faculty Position The Department of Communication at Rutgers University's School of Communication and Information is hiring in the area of (more...)
Company: Rutgers University - New Brunswick
Location: New Brunswick
Posted on: 07/18/2019

Associate
Description: Description Merchandise Associate - 472 White Plains Job Summary: Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying (more...)
Company: The TJX Companies Inc
Location: White Plains
Posted on: 07/18/2019

At Your Service Center Associate, Part Time: White Plains Galleria
Description: At Your Service Center Associate, Part Time: White Plains Galleria Job Overview: The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service (more...)
Company: Macys.com
Location: White Plains
Posted on: 07/18/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Elizabeth RSS job feeds