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Upcoming CSR / Customer Service / Bilingual Spanish - New York

Company: Med Scribe, Inc
Location: New York
Posted on: June 20, 2018

Job Description:

Med-Scribe, Inc. recruits the best andbrightest talent for healthcare. We are currently recruiting for highly motivated and experienced Customer Service Representatives for upcoming opportunities with a professional group in downtown Manhattan! Working as an Inbound Customer Service Representative, your primary duty is to provide first-rate customer service support through activities such as answering callers, responding to external customer questions and documenting call content in real time. Calls concern medical insurance queries; respect and patience is a job requirement. After training, you will respond to queries concerning eligibility, and enrollment services. Job Description: You will be responding to customer inquiries by phone, Interactive Voice Response or through a web based portal to provide information regarding various programs and services offered. You will be responsible for recording all customer interactions and transactions, following standard operating procedures to ensure accuracy and consistency, accurate data entry, and any other related duties as assigned! Salary:$13.70/hour - Bilingual English/Spanish candidates Hours:Full Time, 40 hours/week. Monday - Friday, with flexibility to work any 8 hour shift from 8:00 AM to 8:00 PM, and Saturday 9:00 AM - 1:00 PM. Minimum Qualifications: High School diploma, GED, or equivalent certification required Spanish Speaking required. Minimum one year of previous experience in customer service, preferably in a Call Center, human services, health care or service-related field. Understanding of the needs and problems of disadvantaged populations. Must be proficient with data entry and telephone skills; previous experience with computers, phone systems, and headsets preferred.Excellent organizational, interpersonal, written, and verbal communication skills. Ability to perform comfortably in a fast-paced, deadline-oriented work environment. Ability to successfully execute many complex tasks simultaneously.Ability to work as a team member, as well as independently. Follow us on Facebook for automatic updates to our listings! To be considered, please visit our website at and select apply now or paste this link into your browser to access our application: and reference job number 416183. Med-Scribe, Inc. is an Equal Opportunity Employer and our policy is to provide equal opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, disability, sexual orientation, gender identity, gender expression, veteran status or any other Federal or State legally-protected classes. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Any person with a disability needing special accommodations to the application process, please email us through our website at .Minimum Qualifications: High School diploma, GED, or equivalent certification required Spanish Speaking required. Minimum one year of previous experience in customer service, preferably in a Call Center, human services, health care or service-related field. Understanding of the needs and problems of disadvantaged populations. Must be proficient with data entry and telephone skills; previous experience with computers, phone systems, and headsets preferred. Excellent organizational, interpersonal, written, and verbal communication skills. Ability to perform comfortably in a fast-paced, deadline-oriented work environment. Ability to successfully execute many complex tasks simultaneously. Ability to work as a team member, as well as independently.

Keywords: Med Scribe, Inc, Elizabeth, Upcoming CSR / Customer Service / Bilingual Spanish - New York, Other, New York, New Jersey

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