OrgDev-Optimization Specialist
Company: Columbia University
Location: New York
Posted on: April 22, 2024
Job Description:
- Job Type: Office of Administration
- Bargaining Unit:
- Regular/Temporary: Regular
- End Date if Temporary:
- Hours Per Week: 35
- Standard Work Schedule:
- Building: Columbia University Irving Medical Center
- Salary Range: 77,000.00-82,000.00
Position Summary
The Organization Development Specialist leads optimization and
improvement initiatives designed to support VP&S and other
CUIMC schools and departments in reaching their strategic goals.
Under the supervision of the Director of OD - Optimization, the
Specialist will provide support to the OD team in executing
projects and may also be assigned independently-managed
projects.
The ideal candidate will be experienced in Organization Development
principles, as well as continuous improvement methodologies and
strategies with specific expertise in an academic health care
setting.
Responsibilities
Optimization:
- Manages optimization projects by establishing priorities and
goals; developing action plans; obtaining and allocating resources;
monitoring progress toward project milestones; organizing,
facilitating, engaging sponsors, clients and stakeholders;
directing cross-functional meetings to share information, evaluate
progress, and implement changes; developing, implementing, and
analyzing metrics to measure project success; summarizing and
evaluating project results; and communicating project status with
key stakeholders and cross-functional partners and presenting
information within and across the organization to gain strategic
alignment.
- Applies process improvement methodologies such as Lean and Six
Sigma to analyze problems and propose solutions.
- Documents current processes to establish a baseline for
developmental improvements of future workflows. Validates data
provided by staff and support teams. Analyzes, recommends, and
assists with implementing new and improved processes and workflows.
Uses qualitative and quantitative data to design interventions and
is able to leverage existing dashboards and reports.
- Applies subject matter expertise in practice operations trends
to evaluate workflows, identify gaps and propose solutions to
clients.
- Conducts impact analyses, creating mitigation strategies and
identifying key stakeholders, in alignment with the organization's
operational strategy.
- Leverages technology solutions to solve key inefficiencies and
create opportunities to streamline and improve existing
processes.
- Delivers training content to end-users related to the
recommended workflow and process changes. Provides ongoing client
support and coordinates with the training team to ensure end-user
proficiency needs are met.
- Travels to practice locations throughout the tri-state
metropolitan area to interact with clients by providing onsite
training and support, conduct observations, and perform additional
tasks as needed.
- Additional tasks and responsibilities as needed.
Strategy:
- Builds and maintains relationships with stakeholders at all
levels to assess, adopt, improve and support implementation of
optimization strategies to help the organization achieve its
performance strategy.
- Collaborates closely with other P&OD teams to coordinate
comprehensive and holistic approaches to implement changes and
optimizations.
- Applies Change Management methodologies; Perform impact
analyses, create mitigation strategies and communication plans;
Build and fosters stakeholder networks to facilitate change
adoption.
- Contributes to and develops business cases that clearly
demonstrate project ROI and alignment with organization and
department goals.
- Provides support on reporting ROI and progress of each business
cases in the optimization portfolio.
- Contributes to and supports the development of an
organizational culture of accountability, inclusivity and
proactivity.
People:
- Collaborates, and builds strong relationships with People &
Organization Development team members, and with peers in VP&S
and other schools and departments across CUIMC.
Other:
- Keeps current on all organizational, regulatory compliance and
patient privacy trainings policies (e.g. infection control, public
safety, EH&S, HIPAA, OSHA, etc.) and ensures that all staff has
successfully completed all required trainings.
Minimum Qualifications
- Bachelor's degree in Human Resources or related field.
- A minimum of 3 years in clinical experience or healthcare
setting required.
- Strong understanding of operational and/or clinical workflows
in an outpatient setting
- Strong conceptual understanding of methodologies and models to
execute on process redesign and continuous
improvement/optimization.
- Experience on delivering transformational and optimization
projects and understanding of change management methodology,
discipline and/or strategies.
- Strong proficiency and/or understanding of qualitative and
quantitative data analysis.
- Strong proficiency and/or understanding of project management
including executing technical and operational project activities
with cross-functional teams.
- Strong sense of teamwork and collaboration.
- Strong interpersonal skills; ability to interact effectively
with multiple disciplines within the practice setting - physicians,
nurses, staff and management, etc.
- Exceptional communication skills, both written and
verbal
- Excellent active listening skills
- Ability to clearly articulate messages to a variety of
audiences
- Ability to establish and maintain strong relationships
- Ability to influence others and move toward a common vision or
goal
- Ability to successfully prioritize multiple responsibilities
and projects.
- Excellent investigative skills.
- Strong analytical skills and attention to detail.
- Excellent time management skills.
- Proficient in the following: Microsoft Office applications,
including Outlook, Excel, and Word; proficiency with PowerPoint,
Project; and LucidChart/Visio.
Preferred Requirements
- Master's Degree Management/business administration, public
health or health-related field degree.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local
residents.
Keywords: Columbia University, Elizabeth , OrgDev-Optimization Specialist, Other , New York, New Jersey
Didn't find what you're looking for? Search again!
Loading more jobs...