Product Complaint Specialist

Company: Innova Solutions
Location: Highland Park
Posted on: May 28, 2023

Job Description:

Innova Solutions is immediately hiring for a Product Complaint Specialist Position type: Full Time/ContractDuration: 5 monthsLocation: New Brunswick, NJ As a Product Complaint Specialist you will: Job Responsibilities:Provide ongoing management for PQCs ensuring compliance to global framework of GMP policies and proceduresSupport the Global Product Quality Complaint (PQC) processing activities at PQC Headquarters.Participate in PQC HQ team meetings for the processing of, and improvements to, global PQC processes, including but not limited to: PQC case intake, triage, due diligence activities, product replacements and patient reimbursements/refunds; metrics generation and slide presentation; PQC training delivery and management; new product launches; PQC related Quality Management System (QMS)Support tracking, trending and other ancillary activities for controlled documents (SOPs/Job Aids/Templates); record archivals; quality deviations and CAPA involving PQC HQ and provide quality and compliance support for these processes.Assist in implementation of Quality Risk Management principles in evaluation and investigation of PQCs. Support PQC related audits and inspections as necessary. Participate in QMS business process requirements development and validation activities as necessary.This opportunity is cross functional and will involve the management of mid-size projects between PQC HQ and other areas of the organization. The ideal candidate will have:Education: BS/BA in Sciences (i.e Chemistry, Biology, Biochemistry, Microbiology, Pharmacy), engineering, business. Enrolled in Bachelor's, Masters or MBA degree program. Preferred Completion of Bachelors and enrolled in graduate studies.Skills/Competencies:Microsoft Office (Power point, Excel, Word, Outlook)Project Management expertise with advanced PowerPoint preferredBasic statistics/analytics; clear communicationsAbility to manage deliverables within target timelinesMust have strong analytical, interpersonal, communication, organization, and project management skills and passion to learn and grow within the biopharmaceutical industry Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Thank you!Charu YadavLead-Recruitment PAY RANGE AND BENEFITS:Pay Range*: $20.00 - $25.00*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits (based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)ClearlyRated Client Diamond Award Winner (2020)One of the Largest Certified MBE Companies in the NMSDC Network (2022)Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. * 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.PDN-99132235-4a6f-4b2a-8f5d-f07a0b52ad50

Keywords: Innova Solutions, Elizabeth , Product Complaint Specialist, Other , Highland Park, New Jersey