PATIENT SERVICE REP: ER PER DIEM 11a-11:30p Bilingual Spanish

Company: Trinitas Regional Medical Center
Location: Elizabeth
Posted on: May 25, 2023

Job Description:

• JOB SUMMARY
• Educational Skills Required (Degree(s), Certification(s), License, etc.)
  
  • High School graduate
  • Bilingual Spanish a plus
  • Work Experience Required
    
    • Possess strong customer service skills/interpersonal interactions; ability to handle difficult and angry people constructively; savvy enough to interact with physicians/senior leadership
    • Excellent analytical skills, including analysis, planning, organizing, and troubleshooting
    • Proficient in Windows-based operating software/systems
    • Good oral and written communication skills; presentations skills
    • Ability to work with minimal supervision
    • Adaptability with high tolerance for ambiguous work situations
    • Must work in conjunction with staff in a supportive way to troubleshoot and resolve issues
    • Must be visible to staff, offering support and modeling service behaviors and concern resolution processes
    • Must be able to address difficult, awkward situations with tact and diplomacy
    • Must be a team player and have proven success applying a team approach to obtain resolution to an issue or successfully accomplish a goal.
    • Must be informed regulatory healthcare representatives for the patient and organization; must be able to communicate patient and visitor rights and responsibilities to patients, family members, and staff

Keywords: Trinitas Regional Medical Center, Elizabeth , PATIENT SERVICE REP: ER PER DIEM 11a-11:30p Bilingual Spanish, Other , Elizabeth, New Jersey