Claims Assistant II

Company: Everest Insurance -
Location: Warren
Posted on: May 20, 2023

Job Description:

Title:
Claims Assistant II

Company:
Everest Insurance Company

Job Category:
Claims

Job Description:

Everest is a leading global reinsurance and insurance organization with extensive product and distribution capabilities, a strong balance sheet and an innovative culture. Throughout our history, Everest has maintained its discipline and focus on creating long term value through underwriting excellence and strong risk and capital management.

At Everest, we believe that our future is determined by the actions we take today. Actions that go beyond business strategy and encompass the values important to our employees and the communities in which we operate. Everest's value commitments include: providing an inclusive work environment that offers employees the opportunity to further their development, supporting our communities through the donation of time and financial resources, maintaining our integrity across all aspects of the group, and being an industry innovator to solve global complex risks.

This Claims Assistant II position is an individual contributor role supporting the Claims and Claims Operations staff. As a member of the Everest Insurance Operation team, the Claims Assistant will be responsible for managing day-to-day tasks as well as assisting with projects that support the various Claims Transformation projects and overall growth of the Claims organization.

Position Description

Support the Claims organization with initial claims intake and set up, financial processes, customer service, data management, vendor management, and special projects as needed.

• Intake, acknowledgment and processing of first notice of loss materials; investigation and follow up to secure claim documentation
• Ongoing claim file maintenance including diary management
• Processing payments and other financial transactions
• Create and maintain spreadsheets and databases
• Assist colleagues with a variety of operational functions as needed, including special projects
• Customer service support including answering calls and responding to email inquiries as needed
• Perform quality control and oversight of outside vendors
• Provide support to Claims professionals Qualifications, Education & Experience:
  • Bachelor's degree or equivalent work experience
  • Property and casualty insurer and Claims-related experience are desired, but not essential
  • Previous operations/administrative experience helpful, but not an absolute prerequisite Knowledge, Skills & Competencies:
    • Ability to stay focused and complete work
    • Issue resolution, problem solving, and creativity
    • Strong organizational and task completion skills
    • Strong work ethic
    • Strong verbal and written communication and interpersonal skills, as well as a positive attitude
    • Excellent customer service skills, including follow-through on and communication about action items, task completion and/or issues which remain unresolved
    • Ability to work well in a professional, team-oriented environment
    • Computer proficiency in Microsoft Office (Word, Excel Suite skills and PowerPoint)
      
      As an effective team member, employees at Everest Insurance must champion the Everest Insurance Culture:
      
      --- Collaboration: Open and transparent communication with customers and colleagues
      --- Thoughtful Assumption of Risk: Supporting the Everest goal of carefully writing profitable business by ensuring data quality, prompt and accurate feedback to Underwriters, and operational control throughout the enterprise.
      --- Execution: Delivering outstanding support to the organization through strong day-to-day business operations, effective project management, and careful oversight of vendors.
      --- Humility: Caring and respectful approach to service colleagues, customers, and the community.
      --- Leadership: By example, every day.
      
      Everest is committed to recruiting and retaining the most talented individuals in the industry. We offer a dynamic work environment and a competitive compensation and benefit package which includes a 401k plan, retirement/savings option, tuition reimbursement, medical, dental, vision, life and group legal plans.
      
      Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law.
      
      All considered applicants must be eligible to work in the U.S. with unexpired, acceptable employment eligibility verification documentation.
      
      #LI-AS
      
      #LI-Hybrid
      
      Type:
      Regular
      
      Time Type:
      Full time
      
      Primary Location:
      Warren, NJ
      
      Additional Locations:
      
      As an effective team member, employees at Everest Insurance must champion the Everest Insurance Culture:
      
      --- Collaboration: Open and transparent communication with customers and colleagues
      --- Thoughtful Assumption of Risk: Supporting the Everest goal of carefully writing profitable business by ensuring data quality, prompt and accurate feedback to Underwriters, and operational control throughout the enterprise.
      --- Execution: Delivering outstanding support to the organization through strong day-to-day business operations, effective project management, and careful oversight of vendors.
      --- Humility: Caring and respectful approach to service colleagues, customers, and the community.
      --- Leadership: By example, every day.
      
      Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at everestbenefits@everestre.com.

Keywords: Everest Insurance -, Elizabeth , Claims Assistant II, Other , Warren, New Jersey