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Insurance Training Specialist II

Company: Everest National Insurance Company
Location: Warren
Posted on: June 22, 2022

Job Description:

Title:Insurance Training Specialist IICompany:Everest Insurance CompanyJob Category:OperationsJob Description:Everest National Insurance Company, a member of Everest Re Group, Ltd, has an opportunity available for an experienced Insurance Training Specialist to join the Everest Insurance Operations team in the Warren, NJ headquarters office. (Remote Option Available)The Insurance Training Specialist will report directly to the Operations Training Manager and work collaboratively with all departments to create content and facilitate training sessions for Everest Insurance's employees and program administrators in a variety of settings and formats. This trainer needs to be proficient in adult learning and understand how to deliver content in ways that are best received based on the audience, background and experience of a diverse employee base and our external business partners.Responsibilities:Effectively guide adult learners through programs focused on personal development, selling skills, and activity management. A successful trainer continuously maximizes their student's effectiveness by utilizing a variety of best practices, techniques and educational concepts.Prepare and facilitate highly engaging and interactive training for HO new hires, field and program administrator staff. Topics will include critical systems (clearance, rate, book, policy issuance) onboarding, compliance (EverPedia and other resource sites) and operational workflows. Systems will include ESCAPE, ImageRight, Policy Decisions (Insurity), Everlink, and Guidewire Underwriting Management. Manage classroom management skills to ensure participants are appropriately engaged in learning. Quickly intervene to address any participants who may become a distraction to the learning process (e.g., impacting moral).Prepare and facilitate live virtual learning sessions. Includes technology setup and management as producer and facilitator using online virtual learning tools. Document workflows and process through the creation of job aids and user guides. TCoach and support field leaders in preparation and execution of virtual learning sessions, including CBT, WBT, e-learning modules, etc.Perform basic administrative functions to maintain organization and classroom management. These tasks could include managing attendance in Workday, training calendars, and records.Continuously seek feedback and keep lines of communication open to classroom participants, peers and management team; modify sessions as needed.Effectively utilize assessment tools to monitor participant progress.Consistently monitor and assess a participant's performance, trends, and identify specific skill/gaps to ensure training objectives are satisfied.Perform other related duties and activities as required.Job QualificationsBachelor's Degree or higher preferred1-3 Years of facilitation experience. Including virtual, online technology and classroom training preferred3-5 years previous work experience with a commercial Property and Casualty Insurance carrier or agency is highly desirableAbility to work constructively in a team environment as well as independentlyStrong interpersonal, communication and presentation skills are requiredProficiency in Adobe Connect or comparable virtual learning platform preferredProficiency with MS Office Suite (MS word, PowerPoint, Excel)Proficiency with Adobe Captivate or other course authoring platformsOrganized and detail orientedAbility to communicate with a variety of levels within the organizationProvide feedback to students and management teamsAssess performance based on skills assessment taken post-trainingFosters team commitmentAdaptabilityLearning OrientationCOVID-19 Vaccine Mandate:Everest requires all individuals hired into this position to be fully vaccinated and provide proof of vaccination prior to commencement of employment, unless the Company has granted an exemption. #LI-REMOTEType:RegularTime Type:Full timePrimary Location:Warren, NJAdditional Locations:As an effective team member, employees at Everest Insurance must champion the Everest Insurance Culture:Collaboration: Open and transparent communication with customers and colleaguesThoughtful Assumption of Risk: Supporting the Everest goal of carefully writing profitable business by ensuring data quality, prompt and accurate feedback to Underwriters, and operational control throughout the enterprise.Execution: Delivering outstanding support to the organization through strong day-to-day business operations, effective project management, and careful oversight of vendors.Humility: Caring and respectful approach to service colleagues, customers, and the community.Leadership: By example, every day.COVID-19 Vaccine Mandate for US and Canada Employees Only: Everest requires all individuals hired into this position to be fully vaccinated and provide proof of vaccination prior to commencement of employment, unless the Company has granted an exemption.Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Talent Acquisition at 1-908-604-3000.

Keywords: Everest National Insurance Company, Elizabeth , Insurance Training Specialist II, Other , Warren, New Jersey

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