Dispensary Associate
Company: Zen Leaf
Location: Elizabeth
Posted on: May 10, 2022
Job Description:
A Dispensary Associate engages in one-on-one interaction with
patients from the time they enter the retail area until they check
out and exit the store. The ideal candidate should be friendly and
upbeat, and passionate and knowledgeable about the benefits of
Cannabis medicine. Dispensary Associates are critical roles for a
cannabis company, as they connect each unique customer with just
the right product and method of consumption for their needs and are
responsible for educating patients on the benefits and potential
side effects of medication.The main responsibilities of a
Dispensary Associate include:
- Assist patients in a customer-facing, intimate retail
environment
- Utilize product and consumption-method knowledge to
successfully recommend a safe and effective regimen suited to each
patient's specific needs
- Ensure sales floor is properly stocked and presence of the
store is well maintained
- Own responsibility for remaining up-to-date with product
knowledge
- Play an active part in patient education on products, methods
of consumption, and safety as part of patient interaction
- Coordinate return and exchanges in accordance with company
policy
- Print return/exchange forms for all stations and delivery
- Utilize POS system to review inventory, checkout customers, and
conduct returns and exchanges
- Provide necessary support to management team to ensure retail
store operations run smoothly, properly and in compliance with the
applicable rules and regulations, including: daily activities,
maintenance, and patient information for any reported issues and/or
complaints
- Promote a work environment that is positive, communicative,
patient-oriented, and compliantRequired Skills
- Consistent demonstration of excellent customer service
skills
- High school diploma, or equivalent
- Desire to continuously learn (more) about cannabis,
cannabinoids and the endocannabinoid system
- Ability to listen well and effectively communicate, both
verbally and in writing, with various audiencesDesired Skills
- 1+ year of customer service experience; preference for
candidates with specialty, customer-facing retail experience
- Previous experience with POS systems
- Understanding of applicable federal, state and local laws and
regulations as they pertain to the industry, personnel law, safety
regulations, local municipal codes and organizational rules,
regulations, directives and standard operating proceduresAbout Zen
LeafThe Zen Leaf PhilosophyZen Leaf (subsidiary of Verano---
Holdings) recognizes that people are wonderfully unique, as are
their cannabis needs. In pursuit of wellness, our Zen Leaf Wellness
Advisors cater to the individual, asking questions, listening
attentively, and offering thoughtful recommendations.Our
dispensaries are designed for comfort and care, as cannabis
shopping should be easy and enjoyable. Whether medical or
adult-use, our focus will always be the wellness and satisfaction
of the user.Equal opportunity employerZen Leaf is proud to be an
equal opportunity employer. We place priority in an environment of
inclusion, diversity and social justice and are committed to
securing a better, brighter way forward for our employees, our
markets and our communities.
Keywords: Zen Leaf, Elizabeth , Dispensary Associate, Other , Elizabeth, New Jersey
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