Chief of Staff to the CEO

Company: Harri US
Location: New York City
Posted on: February 13, 2026

Job Description:

Job Description Job Description About Harri It's a great time to join Harri as we revolutionize the hospitality industry with our cutting-edge technology solutions for workforce management. We are the first enterprise-ready workforce management platform built specifically for the services vertical. We're an innovative, high-growth company with a global presence, dedicated to building strong partnerships and delivering measurable value to our customers. We are excited to recruit for this pivotal Chief of Staff role to ensure the optimization of operations to drive market expansion. You will serve as a highly strategic and facilitative leader and a trusted advisor to the CEO, playing a key role in turning high-level vision into actionable execution. What You’ll Be Doing As a Chief of Staff to the CEO, you will be responsible for providing strategic oversight and operational leadership to support the scaling of our global SaaS business. Your responsibilities will include: Strategic Advisory: Act as a strategic advisor to the CEO and senior leadership, providing data-driven insights and recommendations to support critical decision-making. Operational Excellence: Develop and implement scalable processes and systems to improve the efficiency and effectiveness of Harri's global operations. Executive Support: Support the CEO in managing internal and external stakeholders, filtering key information, and providing backgrounders to ensure high-velocity follow-up. Cross-Functional Leadership: Act on the authority of the CEO to coordinate high-impact projects that span product, engineering, and GTM (Go-To-Market) teams. Performance Tracking: Collaborate with functional leaders to develop and track key performance indicators (KPIs) and SaaS-specific metrics to measure business health. Special Initiatives: Manage special projects on behalf of the executive team, such as market expansion, product launches, or strategic partnerships. Communication: Coordinate and facilitate executive-level meetings, ensuring alignment on the company's long-term vision and tactical goals. More About You: What Can You Bring? We are looking for an individual who is a proactive, solution-oriented leader with a proven track record of managing complex, cross-functional initiatives from inception to delivery. You will be passionate about delivering successful outcomes and possess: 7 years in management consulting, big tech, and/or business operations and strategy at a B2B SaaS company. Excellent communication (written and verbal) and presentation skills, with the ability to communicate effectively at all levels within an organization. Strategic Planning: Proven ability to translate a powerful but disorganized startup vision into scoped workstreams with clear owners and timelines. Analytical Rigor: Experience leveraging data to inform business-critical decisions and identify inefficiencies or growth opportunities. Stakeholder Management: Exceptional ability to build relationships and influence leaders without relying on formal hierarchy. SaaS Acumen: Understanding of the B2B SaaS business model; prior experience within the Human Capital Management industry is a plus. Adaptability: The intellectual maturity to handle an environment in constant flux and an ownership mentality. When and Where You’ll Be Doing It You will enjoy a full-time position. The salary range for this position is $175,000 - $225,000 (USD), depending on experience. This role reports directly to the CEO. Travel will be required as needed to support global operations. What Will You Get in Return? Creating an environment which enables our people to thrive is crucial for us. Harri offers a comprehensive compensation structure designed to support you throughout your career here. You'll get: Competitive salary within the stated range. The opportunity to drive critical projects for a high-growth, innovative company. Experience working in a fast-paced, global environment. A collaborative and supportive team environment. Equity, Diversity, and Inclusion We're committed to building diverse talent at Harri and believe our strengths as a team come from having many unique perspectives. We value a healthy, vibrant, and inclusive organization that encourages everyone to be themselves at work. We are committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities. We will be reviewing applications on a rolling basis and reserve the right to close applications early.

Keywords: Harri US, Elizabeth , Chief of Staff to the CEO, IT / Software / Systems , New York City, New Jersey