Care Delivery Manager RN

Company: Northwell Health
Location: White Plains
Posted on: June 1, 2025

Job Description:

Care Delivery Manager RN


White Plains, NY


Schedule: M-F, 8:30am to 5pm


Direct Hire





FlexStaff is seeking a Care Delivery Manager RN for our client, a non-profit healthcare organization providing home and community-based healthcare and services for the elderly.





JOB RESPONSIBILITIES:

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• Oversee personalized care plan development and execution.
  
  
  
  
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  • Facilitate IDT, SDR, and other meetings, including attestations and Virtual IDT collaboration.
    
    
    
    
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    • Serve as manager on call, handling follow-ups, documentation, and grievances.
      
      
      
      
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      • Run clinical delivery reports.
        
        
        
        
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        • Represent CHN in IDT meetings.
          
          
          
          
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          • Manage site staffing, resources, and team assignments.
            
            
            
            
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            • Communicate with IDT to coordinate care based on participant needs.
              
              
              
              
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              • Review UAS assessments for accuracy.
                
                
                
                
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                • Investigate and address incidents, ensuring timely Level 2 investigations.
                  
                  
                  
                  
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                  • Ensure complete and accurate participant documentation.
                    
                    
                    
                    
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                    • Review charts for quality and address deficiencies.
                      
                      
                      
                      
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                      • Collaborate with Transitions in Care team.
                        
                        
                        
                        
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                        • Coordinate and arrange long-term care services (nursing homes, rehab, etc.).
                          
                          
                          
                          
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                          • Monitor care management effectiveness, utilization, and adjust plans as needed.
                            
                            
                            
                            
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                            • Ensure documentation complies with CLHC standards and regulations.
                              
                              
                              
                              
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                              • Collaborate with HR on interviews, coaching, disciplinary actions, onboarding, and training. Ensure regulatory compliance.
                                
                                
                                
                                
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                                • Evaluate direct reports' performance, provide feedback, and conduct reviews.
                                  
                                  
                                  
                                  
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                                  • Ensure direct reports follow regulations and organizational policies.
                                    
                                    
                                    
                                    
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                                    • Investigate and resolve employee grievances.
                                      
                                      
                                      
                                      
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                                      • Serve as DPS for LHCSA, as assigned.
                                        
                                        
                                        
                                        
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                                        • Act as an IDT member.
                                          
                                          
                                          
                                          
                                          QUALIFICATIONS:
                                          
                                          
                                          
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                                          • RN/BSN from an NLN accredited nursing school or 5+ years of healthcare experience.
                                            
                                            
                                            
                                            
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                                            • NYSED-approved infection control coursework (8+ contact hours).
                                              
                                              
                                              
                                              
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                                              • Case Management Certification recommended within two years.
                                                
                                                
                                                
                                                
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                                                • 2+ years of management experience in CHHA, LHCSA, acute care, medical-surgical, critical care, nursing home, or clinic setting (preferred).
                                                  
                                                  
                                                  
                                                  
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                                                  • Customer service experience required.
                                                    
                                                    
                                                    
                                                    
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                                                    • Long-term care insurance experience a plus.
                                                      
                                                      
                                                      
                                                      
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                                                      • 1+ year of experience with frail/elderly populations (or training provided upon hire).
                                                        
                                                        
                                                        
                                                        
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                                                        • Supervisory experience required.
                                                          
                                                          
                                                          
                                                          
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                                                          • Current, active, unrestricted NY State RN license.
                                                            
                                                            
                                                            
                                                            
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                                                            • Medically cleared for communicable diseases with up-to-date immunizations.
                                                              
                                                              
                                                              
                                                              
                                                              
                                                              
                                                              Additional Salary Detail
                                                              
                                                              
                                                              The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
                                                              
                                                              
                                                              
                                                              
                                                              
                                                              
                                                              

Keywords: Northwell Health, Elizabeth , Care Delivery Manager RN, Executive , White Plains, New Jersey