Hearth Lead / Fireplace Installer / Service Technician
Company: Newtown Fireplace Shop
Location: Newtown
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) matching Health
insurance Paid time off Benefits/Perks Flexible Scheduling
Competitive Compensation Career Advancement Opportunities Job
Summary We are looking for a skilled and experienced Hearth
Professional to join our team! In this role, you will perform
diagnostics, service, and installation of fireplaces both wood and
Gas in residential and light commercial environments. You are a
licensed NFI Master Hearth Professional with a commitment to
quality in all the work you do. A team player who is comfortable
working independently, you love the feeling of a job well done and
take pride in completing customer jobs with efficiency. A positive
attitude is a must! This position installs and maintains gas, wood,
stoves, fireplaces and inserts for all customers. Fireplace
Installation technicians work independently at all job sites to
ensure install or repair completion and customer satisfaction.
Major Responsibilities Self -manage the following on all job sites:
installation, maintenance and testing tasks as required. Unload and
load materials and equipment on/off trucks and in/out of job sites
on a regular basis. These products include but are not limited to
the following: gas, and wood freestanding and insert units.
Communicate in detail with Service Coordinators and Hearth Category
Management. Possess ability to troubleshoot, test, repair, and
service fireplace equipment and demonstrate expert understanding of
clearance and proper installation techniques and NFI standards and
requirements. Diagnose errors or technical problems with products
in an efficient and timely manner to insure One Visit One Fix goal:
Ensuring that the installed product is fully functional.
Installation technician must use mechanical assistance when
physical methods are not practical or request and schedule
assistance through the service coordinator. Safely climb and work
off ladders. Must acquire and maintain NFI Specialist Certification
in pellet, wood and gas. Must also complete ongoing manufacturer
training. Possess a complete understanding of all manufacturers
install requirements and venting clearances. Follow company field
procedures and protocols at all times. Provide daily detailed
Installation reports. Abide by company non-solicitation agreement.
Report any misuse of company time and monies in order to protect
company assets. Maintain parts and equipment at the warehouse and
in trucks at all times. Communicate parts requirements in a timely
manner to the Service Coordinator and Category Manager to ensure
order fulfillment. Build positive relationships with customers at
all times. Operate company vehicles in a safe manner at all times.
Track and organize vehicle maintenance as needed and required.
Performs other duties as assigned
Keywords: Newtown Fireplace Shop, Elizabeth , Hearth Lead / Fireplace Installer / Service Technician, Engineering , Newtown, New Jersey
