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Intern - Technical Writer - Summer 2022 - CO or Remote/Nationwide

Company: Lumen
Location: Elizabeth
Posted on: November 12, 2021

Job Description:

ABOUT LUMENLumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.THE ROLEJob Profile Section: The RoleLumen's Internship Program is a path for career readiness in the 4th Industrial Revolution. Be a part of an internship program, driving human progress through technology. During a 10- week period our summer interns innovate and make an impact by transforming industries across the globe and changing the world one connection at a time. Our interns are presented with real business challenges and provide solutions that make a difference across all areas of the company, all while learning the skills needed to successfully navigate the modern workplace.The Experience - Innovate - to deliver solutions to real business problems - Transform - your skills and knowledge through challenging work projects- Connect - to our company and culture creating valuable connections with your intern peers, work team and leaders across the organization.- Impact - through Community & Social Involvement - collaborate with our ERGs to give back and make an impact in the communities Lumen serves. THE MAIN RESPONSIBILITIESAs a Technical Writer intern in our North American Operations organization, you will work collaboratively with our The Network Implementation Process Team to support the development and documentation of processes for the Network Implementation organization which designs all processes that impact network implementation in the engineering funnel. Tasks during the 10 weeks may include writing for new process documents as well as converting legacy document to current templates. You will need a high level of engagement and ability to take initiative, ask questions, learn quickly, and work in a team environment. Other tasks may include:- Help to develop new process doc library - assisting with process creation - creating executive level business review documentation - Support process support team in day to day activitiesWHAT WE LOOK FOR IN A CANDIDATE- Education Requirements - Enrolled at a 4-year accredited college or university- rising senior status at the start of the internship, graduating August 2022 - May 2023. - Major/Degree: In pursuit of degree in Engineering, Business Administration, Telecommunication, Computer Science, MIS, or a related field.- Proficiency and understanding of: - Microsoft Suites - Well versed in the following: technical writing, word processing applications, and sharepoint, - Visio experience is a plus - Professional Attributes - Strong drive for results and taking initiative to resolve problems - High attention to detail with STRONG organizational skills - Comfortable in taking direction from leadership - Ability to be resourceful and adaptable- independently AND in a team environment - Desire to collaborate with team - Strong written and verbal communication skills - Self-starter/hard worker with a positive attitude - Flexible and adapts well to change- Work Setting - Ideally the position will be in one of the following offices: Broomfield, CO or Remote/Work From Home - Intern must be able to work 30-40 hours be week during the 10-week program (June - August) - Intern must have reliable transportation to/from work location (Lumen does not provide transportation to/from Lumen office locations) - US work authorization WHAT TO EXPECT NEXTAfter completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position. A separate email invitation will be sent to you (check your spam) within 6 hours of application. For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application. Thank you!Requisition #: 264011EEO STATEMENTWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DISCLAIMERThe above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Keywords: Lumen, Elizabeth , Intern - Technical Writer - Summer 2022 - CO or Remote/Nationwide, Engineering , Elizabeth, New Jersey

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