Lead Adjuster
Company: Chubb
Location: Philadelphia
Posted on: April 2, 2026
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Job Description:
Description Essential Job Duties and Responsibilities: Assist in
training new and current adjusters about adjusting techniques,
products, services, rules and regulations. Enforce and employ
strategies to manage and complete the claims process with
independent adjusters in a timely manner as assigned. Be involved
in large and or complex claims and or controversial claims.
Investigate and assist in resolving complaints from policyholders
relative to claims. Assist in the review and investigation of
defensible positions and other aspects of claims in the dispute
process including arbitration and or litigation. Complete quality
control audits in the assigned territory as requested by division
management or Field Supervisor in order to ensure that the filed
requirements of the Quality Control Plan of Implementation are
fulfilled. Assists with other duties as necessary. Knowledge,
Skills, and Abilities: Knowledge of or the ability to learn the
agricultural industry, including an understanding of the kinds of
crops produced in the territory; agricultural issues. Knowledge of
or the ability to learn Rain and Hail’s products, services and
systems. Knowledge of and the ability to learn the underwriting and
claim adjustment rules and regulations associated with the Multiple
Peril Crop Insurance program, crop-hail program and the other
insurance products offered by the company. Ability to organize and
prioritize multiple tasks. Ability to work in a team oriented
environment. Ability to effectively communicate and maintain
business relationships with Company personnel, outside resources
and customers. Ability to use the Company’s terminology, procedures
and systems. Ability to use department equipment. Ability to
perform basic and complex mathematical calculations. Ability to
drive a vehicle and maintain a valid driver’s license. Ability to
remain calm and professional during peak periods of activity.
Ability to work from oral and written communication. Ability to
maintain confidentiality. Ability to work independently. Ability to
travel away from home for extended periods of time and on short
notice. Willingness to relocate to another division if requested.
Ability to assist in other work-related areas as required.
Qualifications Baccalaureate degree in Agricultural Business or
related field required. 3-5 years of experience.
Keywords: Chubb, Elizabeth , Lead Adjuster, Accounting, Auditing , Philadelphia, New Jersey
