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Head of Insurance Operations

Company: Everest National Insurance Company
Location: Warren
Posted on: November 15, 2021

Job Description:

Title: Head of Insurance Operations Company: Everest Insurance Company Job Category: Executive Job Description: Everest Insurance--, the specialty insurance division of Everest Re Group, Ltd. is seeking a Head of Insurance Operations. This role will be based in its global headquarters in Warren, NJ and offers a hybrid work location schedule. As a key member of the Insurance leadership team reporting to the Global Chief Operating Officer of Everest Insurance--, you will play a vital role in overseeing the development, implementation, and maintenance of the business processes, operational protocols and enabling technologies that support multi-year strategies across the globe. This position will manage and lead the overall transformation of the operations functions within Everest Insurance--. This includes accountability for the staff and key processes in the following functions; * Underwriting Service Operations; Field Services, Risk Control, Premium Audit, Client Services * Process Automation * Business Process Optimization * Central Operations; Statistical Reporting, Department of Insurance and other Regulatory Product Filings, Product Development, Compliance, and Agency Services Essential Job Functions Leadership and management of the above referenced functions along with sponsorship and oversight to deliver upon various initiatives in support of specific financial plans and strategic multi-year plans. The fundamental areas of engagement for this position are noted below: * Work with the business and operational functions to develop and maintain effective processes, policies, procedures, protocols and controls to ensure the effective day-to-day running of the business and alignment with the broader Everest group wherever possible. * Create an intuitive UW support model that assures UW talent is armed with the tools, data and information to respond quickly to the market and enables optimal pricing and risk decisions within authority levels and Everest's risk appetite., * Partner with Everest's technology team to ensure business readiness and project execution are within set scope, timeframe and budgets * Lead the continual development, implementation, and maintenance of the operational and digital blueprint ensuring its alignment to group for existing and future operations * Own and execute against a Target Operating Model that assures a positive customer engagement and makes efficient use of Everest Talent. * Lead overall digitization and process automation strategy for the business * Drive operational excellence and execution across the organization * Deliver holistic global solutions to scale the business through the progressive implementation of common systems, working practices, service levels and procedures. * Implement process change resulting from regulatory change, market reform or adoption of best practice. * Simplify processes to accelerate decision making and ensure continued speed and agility * Lead change management efforts across the division * Participate as a critical member of the Insurance Investment Oversight Board (IOB) * Create the vision and purpose for the operations function maintaining a pragmatic business focused approach which aligns to the broader Everest group. * Lead, manage and develop a team of operational professionals in line with Group policies, culture, values and local regulatory requirements. * Develop and maintain good working relationships with the business functions and key Everest stakeholders, all external customers, brokers, and 3rd party service providers. Qualifications * Bachelor's degree - Insurance certifications (CPCU, ARM, FCAS, etc.) a plus. * 20+ years of experience in P&C Insurance underwriting and support processes * Broad knowledge of P&C and Financial Lines underwriting * Experience in a multinational versus national carrier is preferred. Knowledge, Skills & Competencies: Specific qualities and attributes needed to perform the job: * Must live and operate in line with the Everest cultural traits: Collaboration; Execution; Leadership; Humility; Thoughtful Assumption of Risk; Diversity, Equity and Inclusion. * Ability to operate in a dynamic and high paced environment with a sense of urgency * Transformational visioning and leadership * Strategic planning * Adaptable and able to manage competing priorities * Strong problem solving analytical skills. Ability to drive data analytics and make appropriate correlations on results. * Digital first mindsetAbility to manage multiple projects and timelines across a variety of stakeholders to meet target deliverable deadlines. * Strong communications skills both written and oral. Ability to concisely provide executive summaries to senior management as needed. * Experience in corporate governance and controls management including exposure to a wide variety of systems. * Strategic, collaborative, growth oriented. * Well organized with relentless attention to detail. * Self-motivated. Type: Regular Time Type: Full time Primary Location: Warren, NJ Additional Locations: As an effective team member, employees at Everest Insurance must champion the Everest Insurance Culture: * Collaboration: Open and transparent communication with customers and colleagues * Thoughtful Assumption of Risk: Supporting the Everest goal of carefully writing profitable business by ensuring data quality, prompt and accurate feedback to Underwriters, and operational control throughout the enterprise. * Execution: Delivering outstanding support to the organization through strong day-to-day business operations, effective project management, and careful oversight of vendors. * Humility: Caring and respectful approach to service colleagues, customers, and the community. * Leadership: By example, every day. Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Talent Acquisition at 1-908-604-3000.

Keywords: Everest National Insurance Company, Elizabeth , Head of Insurance Operations, Accounting, Auditing , Warren, New Jersey

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